2010
Midwifery
Ilocos Sur Community College
My Skills and Competencies
Data Entry
Lead Generation
Customer Support
Phone Support
Cold Calling
Data Mining
Certificates
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My Experience and Education
2020
-
2023
RBS Hub
(C O L D C A L L I N G S U P P O R T)
•Cold call people to participate in a survey
• Use script, persuade customer to participate in survey
• Keep record of calls and sale
2015
-
2020
Custom Remote Business Service Inc.
(Customer Service Representative)
Manage large amount of incoming calls, chat anf email
• Handle customer complain
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
2012
-
2014
LGU SInait
(Administrative Clerk Support)
Basic word processing
• Data Entry
• Filing and organizing work related
03-2023
-
04-2023
PRO VA
(GVA Trainee)
Basic SMM
*Social media plan & strategies
*Engagement
SEO
OFF page Optimization
Data Entry
Lead Generation
02-2023
-
03-2023
PRO VA
(Lead Generation Trainee)
Generate new leads using different tools
Uploading Contacts
Updating CRM
Sending Emails
My Services
Web Research/Data Entry
Thorough internet research for CompanyName First &Last Name Email Address Phone number LinkedInProfileURL Website
Customer Support
I will be your virtual assistant for chat, email and phone support
Lead Generation
I will be your virtual assistant for data entry, data mining, Lead generation B2B lead generation, or LinkedIn lead gene
Engager
social media engagement posting, sharing, liking and commenting