BA Psychology
Cebu Normal University
I'm a highly motivated individual with a degree in psychology, cum laude graduate in 2019. I have experience as a customer service representative at Sprint and currently work as an HR Assistant in a construction company, giving me exposure to diverse backgrounds. My unique combination of psychology education, customer service, and HR experience makes me an ideal candidate for a virtual assistant position. I'm empathetic, organized, and adaptable, and I look forward to contributing to your team's success.
Cebu Normal University
Screen & conduct initial interview to job applicants. Orient newly hired employees for on boarding process. Address employee's concern & coordinate with the management for suitable actions. Makes sure that employees are heard & concerns are addressed properly & professionally. Prepare monthly payroll of admin staff & engineers.
Serves as the first point of contact for Sprint customers, addressing their concerns, processing payments, and providing basic troubleshooting assistance.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.