I am a talented, ambitious and hardworking individual, with broad skills and experience in customer service specifically handling payroll and benefits for US account. Furthermore, I am adept at handling multiple tasks on a daily basis competently and at working well under pressure.
A key strength is communication; building strong relationships with people in order to deliver the best results.
I’m fond of learning new things specifically with the technological innovations. I'm open for trainings that will give me skills and hone me to be a better virtual assistant.
Lyceum of the Philippines University
• Running Facebook ads
• Responding to Clients questions, inquiry and orders.
• Promoting Facebook page
• Communicate with client explain the services we offer. Arranged their payment and schedule for swimming classes.
• Call clients if there are any changes with class schedules
• Doing sales report and inventory report
• Balance our sales weekly basis
• Assisting employees with filing their healthcare benefits claims.
• Enrolling eligible employees to health and welfare benefits if they experience qualifying life events or during annual enrollments.
• Answer payroll and benefits concern of employees ( U.S payroll and benefits).
• Creating a case/ticket if there are missing paychecks or discrepancy with employees paycheck.
• Explaining payroll cut-off dates (payroll calendar / payroll cycle) and how to compute their base rate or hourly rate based on their pay frequency.
• Answers payroll and benefits concerns of employees (U.S payroll and benefits)
• Creating a case if there are missing paychecks or discrepancy with employees’ paycheck.
• Explaining payroll cut-off dates (payroll calendar) and how to compute their base rate or hourly rate based on their pay frequency.
• Process documents (Back office) in adding eligible dependents into employees’ health and welfare benefits.
• Enrolling eligible employees to Health and welfare benefits if they experience qualifying life events or during annual enrollment
Product research Product sourcing Product listing
Inventory Sales report Daily, weekly and monthly sales sheet
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
