2017
Bachelor of Science in Business Administration Major in Financial Management
Saint Peters College of Toril
More Info About Me
🎬 Video Editing Maestro | 📊 Data Entry Pro | 👩💼 Virtual Assistant Extraordinaire | 🕵️♂️ Research Guru | 🖥️ CRM Maestro
Hello there! I'm Louiella Princess Serenatas, a multifaceted professional with a passion for bringing creativity and efficiency to every project. With a robust background in video editing.
I am a meticulous data entry specialist, adept at handling large datasets with precision and accuracy. As a seasoned virtual assistant, I excel in organizing and streamlining tasks, providing invaluable support to ensure smooth day-to-day operations.
A relentless researcher at heart, I thrive on diving into the depths of information to unearth insights that drive informed decision-making. My commitment to excellence extends to customer relationship management (CRM), where I leverage my skills to build and maintain meaningful connections with clients.
Services Offered:
🎥 Video Editing: Turning concepts into captivating visual narratives.
📊 Data Entry: Meticulously managing and organizing data with accuracy.
👩💼 Virtual Assistance: Streamlining tasks for enhanced productivity.
🕵️♂️ Research: Uncovering valuable insights to inform strategic decisions.
🖥️ CRM Management: Building and nurturing client relationships for sustained success.
Why Choose Me:
✔️ Proven track record of delivering high-quality work on time.
✔️ Detail-oriented and committed to exceeding client expectations.
✔️ Tech-savvy with proficiency in a range of editing and organizational tools.
✔️ Excellent communication skills for seamless collaboration.
Let's collaborate to turn your vision into reality and elevate your projects to new heights. Contact me today, and let's create something extraordinary together!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2023
-
2023
ProvaPH
(Graphic Designer/Trainee)
Coach told us to create an assignment on how to make designs and content.
Using Canva and other tools.
2023
-
2023
Saratel Solutions
(Admin Virtual Assistant)
• Managed collections for Robin Drive Auto by initiating contact with customers, sending payment reminders, and making phone calls to ensure timely payments.
• Processed and oversaw auto repair orders, meticulously maintaining financial records and invoices.
• Organized and managed Drive files, ensuring a systematic filing system for easy access and retrieval.
• Updated and maintained customer insurance statuses, ensuring accurate and up-to-date information for seamless operations.
2023
-
2023
Hunting Green Park (Non-Profit Organization)/Freelancer
(CRM Specialist (Typer and Personal Assistant))
• Updating the data and information using CRM tool (CapsuleCRM)
• Creating surveys for Psychological topics through Google forms.
• Tools that are using aside Capsule CRM are: Motion for checking the schedules and pendings of my clients work and Fellow for checking and updating also the other assignments with his employees.
2022
-
2023
Callbox Inc. (ContactDB)
(Data Entry Specialist (Database Support))
• Data entry or gathering data.
• Profiling data information using Google Excel/MS Excel.
• Tools that are using for searching details are LinkedIn, Apollo, Hunter, ZoomInfo and Google.
• Tools that are using for cleaning datas are: Email Sweeper, Email Verifier, Zerobounce and Hubuco.
• Assisting LG's through giving data for email blasting or contact
import.
• Assisting supervisors for other data entry tasks.
2022
-
2022
Alorica Davao
(CUSTOMER SERVICE REPRESENTATIVE (CSR))
• Answering incoming customer calls
• Cater billing and payment issues, plans and selling products (PLANS for internet and mobiles)
• Handling customers complaints and provide technical problems and appropriate solutions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information variety of topics and transfer data from e-files into databases or spreadsheets.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphic Designer
Transform your ideas into stunning visuals with my simple yet memorable graphic designs.
Testimonials
Jose Ferran Jr
"Very much a quick learner and very diligent with time sensitive tasks"