2016
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY (BSIT)
INFORMATICS COLLEGE
More Info About Me
I am an IT Officer with eight years of experience in technical support, troubleshooting, data reporting, networking and security. My career has honed my problem-solving skills and deepened my understanding of system maintenance and security protocols.
I ensure efficient, accurate work completed before deadlines, preventing potential issues and ensuring smooth operations. As a fast learner, I quickly adapt to new technologies and processes, continuously improving my skills. Passionate about technology, I eagerly take on new challenges for personal and professional growth.
My Skills and Competencies
Data Entry
Customer service representative
Certificates
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My Experience and Education
2017
-
2025
Freelancer
(IT OFFICER)
Hardware Troubleshooting: Diagnose and resolve system issues.
Software Installation: Set up and maintain operating systems and applications.
Database Backups: Monitor backups to prevent data loss.
Data Reporting: Generate reports for decision-making.
User Support: Address hardware and software issues promptly.
IT Infrastructure: Install and maintain hardware and software.
Network & Security: Troubleshoot connectivity, update security, and optimize performance.
2016
-
2017
Paotsin Asian Specialties
(DATA ENCODER)
Input sales data for performance tracking and revenue accountability.
Maintain inventory records to optimize stock levels and prevent shortages.
My Services
Customer service representative
manage customer service inquiries, identifying and assessing customer needs to achieve satisfaction
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.