Hey I am Lorz

All About Me

Hi there! I’m Lorz, 35 years old, from Las Piñas City, Philippines. I’m a passionate and goal-driven professional who values accuracy, integrity, and quality in every task. I reached my 2nd-year level in Bachelor of Science in Business Administration major in Financial Management, which helped me develop strong organizational and analytical skills. I take pride in being reliable, adaptable, and committed to continuous growth — always striving to deliver outstanding results and exceed client expectations.

I have 7 years of experience in the BPO industry, including 4 years in healthcare accounts. I worked as a Spanish Healthcare Executive for 1 year, where I utilized my Spanish communication skills to assist patients and clients. I was later promoted to Quality Analyst for 2 years, where I honed my attention to detail, accuracy, and performance evaluation. I’m also skilled in patient scheduling, insurance verification, medical data entry, and administrative support. I’m knowledgeable in HIPAA compliance and proficient in EMR/EHR systems, CRM platforms, Google Workspace, Microsoft Office tools, Canva, and Google Calendar — tools that help me stay organized and deliver efficient results.

I also completed a General Virtual Assistant training under PROVA, earning a Certificate of Participation, where I enhanced my skills in email management, task organization, and client communication. I’m fluent in both English and Spanish, allowing me to support clients across different languages and cultures. I’m passionate about helping healthcare providers and business owners streamline their daily operations through reliable, detail-oriented, and high-quality virtual assistance. If you’re looking for someone proactive, skilled, and multilingual — I’d love to be part of your team!