2021
Bachelor of Secondary Education – Mathematics
Philippine College of Technology
More Info About Me
As a passionate and goal-oriented individual, I am dedicated to constantly improving and delivering a quality output. My purpose-driven approach ensures that I am focused on providing exceptional results, meeting each client's unique needs, and contributing positively to their success.
This commitment to excellence aligns with the mission and vision of my organization. By working diligently to serve my clientele, I not only uphold my organization's values but also help advance its objectives and maintain a reputation for outstanding performance.
If you're seeking a determined and reliable professional to contribute to the success of your team, please get in touch. Let's collaborate to achieve your objectives and make a lasting positive impact on your organization's growth and reputation.
My Skills and Competencies
Customer Service/Support
Medical VA
Social Media Management
Graphic Designer
Data Entry
Content Creator
Lead Generation
Online Bookkeeper
Certificates
My Experience and Education
2023
-
2024
Koala Customer Service, Inc.
(CSR)
Cancelling the account
Cancelling the subscription (ecommerce)
Inbound and Outbound calls
2022
-
2022
Teleperformance, Philippines
(CSR)
Inbound and Outbound calls
Under Health Care Account
Process payment in their Premium
Using in-house tools to check the medicines if available
Calling to the pharmacies (sometimes the Physician) if medicine is available
2018
-
2021
Gaisano Mall of Davao
(Data Encoder)
Encoded all data to MMS
Checking the price of invoice matched to P.O
Using Excel for daily report
Using Email for checking the letters for Late Delivery
My Services
Customer Service/Support
Delivered exceptional service, resolved issues promptly, upheld company values, ensuring consistent satisfaction.
Medical VA
Streamlined patient billing, ensured medicine availability, upheld healthcare standards, contributing to company success
Lead Generation
Generated leads, conducted thorough searches, compiled data in Google Sheets, supporting company growth effectively.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.