2011
Bachelor of Science in Information Technology
Tarlac State University
I'm the one you are looking for!
Highly motivated Virtual Assistant with 2 years experience in various tasks. A tech savvy and problem solver that you can rely on. Enthusiastic individual with superior skills in both team based and independent capacities.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2022
EZYCSGO.com (Freelance)
(Social Media Manager)
Managed social media business page. Helped the business reach more engagements and potential clients that were converted to sales. This was a product of consistency in reaching significant engagement and conceptualizer eye-catchy graphics for social media contents.
2020
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2022
Majorel
(Technical Support Representative)
Handling Technical Support for Gadgets such as Laptop, Phones, Tablets etc for a Technology company. We also provide top-notch customer service experience when dealing with customer and their accounts
2017
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2019
Alorica Clark
(Senior Expert)
Handled Technical support and Customer Service role responsible in providing excellent customer service experience for a Telco product
2014
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2015
Alorica
(Quality Assurance Analyst)
Responsibilities include call monitoring and providing actionable insights. Through monitoring, a QA analyst gathers information to improve agent performance in the contact center.
2012
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2013
Sykes Asia Inc
(Financial Associate)
Explains various insurance policies and products to potential and existing clients; guides clients in selecting coverage to best meet their needs.
My Services
Social Media Graphic Designer
Social Media Graphic Artist creates graphics for Instagram, Facebook and Twitter backgrounds, headers, and more.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Testimonials
Jason deCourcy
"Lorenz Pamintuan worked with us during a period when we needed some extra help with some administrative and first-level help desk duties. He was always on time and a pleasure to work with. His ability to communicate both verbally and written was very good both internally and with clients. We wish him all the best."
Jason deCourcy - CEO
Jason@xoomler.com
647 496 4060
Xoomler the offsite IT Department for you business.