2020
Bachelor of Science Major in Operation management
Rizal Technological University
More Info About Me
Lorena, a former internal META employee, possesses valuable internal knowledge in ads creation and tool proficiency. With experience in customer service representation, she offers a well-rounded skill set for effective contributions.
My Skills and Competencies
Social Media Management
Fb Ads Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
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2023
Meta (Concentrix)
(Business Analyst)
As a Meta internal employee specializing in B2B as a Business Analyst, I possess expertise in creating and editing ads using Ads Manager. I triage client ads, ensuring resolution on our end, and adhere to Meta's ad rules. Specialized in Instagram and Facebook platforms.
2022
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2022
Hexaware Technologies
(Customer service advisor II)
At Hexaware Technologies, I focus on delivering exceptional customer service and managing operational aspects for magazine subscriptions, ensuring a seamless and enjoyable reading experience.
2021
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2022
Alorica
(Customer Service Representative)
As a Customer Service Representative at Alorica's credit card department, I excel in delivering outstanding customer experiences with a focus on accurate and compliant financial transactions and inquiries.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Fb Ads Expert
Advertise your business across Facebook various ad formats and maximize your budget.