2019
Bachelor of Science in Tourism Management
Baliuag University
More Info About Me
Social Media Manager and have managed different platforms (Instagram, Pinterest, Facebook, Squarespace, etc) to keep the business active. Customer Service Representative with over 3 years’ experience. Taking inbound calls, outbound calls, and email.
My Skills and Competencies
Social Media Manager/Social Media Marketer
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
June 1, 2022
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Present
Go2
(Social Media Manager)
Admin and Customer Support
Handle administrative tasks, scheduling, assist customers with their inquiries via email, and social media platforms, and post or update ads.
2019
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2022
Telus International Philippines
(CSR/Learning Specialist)
-Deliver accurate and efficient product/service information, answer queries, and fix any emergent problems that our client accounts may encounter.
-Helping customers by giving useful information, answering inquiries, and dealing with complaints.
-Create a training program for not just new hires but also for the tenured employees.
-Help develop new strategies & for the business to innovate the current process.
-Facilitate learning programs.
My Services
Social Media Management/ Marketer/Content Creator
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.