2012
Hospitality Management
University of San Jose - Recoletos
Your virtual assistant, ready to make your life easier.
Hi, I’m Ma. Lorefe Abalos, 33, from Talisay Cebu, Philippines. I’m a dedicated professional with over a decade of experience in the cruise ship industry, where I worked my way up from waitress to restaurant hostess. This journey sharpened my customer service, organizational, and communication skills—perfectly aligning with the virtual assistant role.
Now transitioning into the virtual assistant industry, I’m seeking opportunities to apply my expertise while achieving better work-life balance and staying close to my family. I excel at improving task efficiency and streamlining workflows, helping executives focus on their core responsibilities without distractions. I quickly adapt to new technologies, enhance communication, and manage projects to reduce turnaround times. My strong organizational skills and results-driven approach boost productivity and strengthen teams.
As a Social Media Marketer, I create engaging content for businesses and personal brands. Whether you want to attract customers, showcase services, or grow your personal brand, I can help. I develop monthly marketing plans that include organic posts, marketing budgets, and sponsored campaigns.
I’m also a creative and goal-oriented Graphic Designer. I blend art, design, and creativity to produce compelling ideas and user-friendly products. With a sharp eye for detail and a versatile skill set, I bring concepts to life through impactful design.
Highly organized, detail-oriented, and adaptable, I thrive in fast-paced environments and am committed to continuous learning. My strong work ethic and dedication to excellence enable me to provide valuable support to clients and businesses.
I’m passionate about helping businesses and entrepreneurs run smoothly and grow. Ready to level up your operations? Let’s make it happen!
My Skills and Competencies
Canva
CapCut
Calendar Management
Social Media Management
Graphic Designer
Research and Analysis
Customer Services
English-speaking
Google Workspace
Facebook Ads Management
Certificates
My Experience and Education
2025
-
2025
ProVA trainee
(Social Media Manager/ Graphics Design)
Tasked to create a graphic designs using tools such as canva, adobe photoshop and other editing tools
Designed and created various graphic designs, such as invitations, posters, menus, logos, and more.
Tasked to create, manage a Facebook page.
•Tasked to create a weekly content planner
2022
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2022
Norwegian Cruise Line
(Restaurant Hostess)
Assuring all guests are greeted and treated with excellent hospitality.
Administrates restaurant reservations and controls the flow of guests into the restaurants and performs other related duties as assigned or as directed.
2013
-
2021
Norwegian Cruise Line
(Waitress)
Serves food and drinks to passengers in the restaurant in a friendly, timely and efficient manner. Provides excellent and personalized customer service. Strive towards best customer satisfaction
2012
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2013
Port Restaurant, Waterfront Cebu City Hotel & Casino
(Restaurant Receptionist)
Greets guests, manages reservations, and helps ensure guests have a great dining experience.
My Services
Graphic Designer
Creative professional skilled in crafting visually engaging designs that communicate ideas and enhance brand messaging.
Executive Assistant
Delivers remote administrative support by managing email, scheduling, research and customer service tasks efficiently.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
FB Ads Management
Search the Internet for information on a wide variety of topics.