2019
AB Philosophy
St. Vincent De Paul College Seminary
More Info About Me
Results-driven Customer Support and Sales Specialist
- 4+ years of experience in phone, email, and live chat support
- Proven in boosting sales, resolving issues, and building client relationships
- Skilled in upselling, handling high-volume inquiries, and using CRM and communication toolsR
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2025
Team Hired
(Telemarketer)
Make outbound calls to warm and cold leads, meeting transfer quotas. Maintain accurate call logs and customer notes using CRM software.
2023
-
2024
NewSmile
(Customer Service & Sales Representative)
Managed inbound customer communication, resolving issues and answering questions through email and phone.
2021
-
2023
VXI Global Holdings
(Customer Service & Technical Representative)
Provided technical support to customers regarding TV service issues and troubleshooting.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.