Bachelor of Arts in Communication
University of Nueva Caceres
I am a skilled and certified Digital Marketing Expert who helps small to medium businesses scale-up their digital presence through Content Creation, Advertising, Marketing and Customer Service.
University of Nueva Caceres
Part of the marketing team in-charged on influencer and email marketing. Lead generation, content creation and some related tasks done in Amazon.
Worked as a Chat support for one of the biggest Telecommunication company in the USA. From basic customer services that include sales, account management to technical support.
Worked as a Call Center Agent/ Fraud Specialist for one of the leading banks in the USA. Providing quality customer service and helping/ educating customers to secure their account from fraud.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.