2021
Bachelor of Elementary major in SPED
Global Reciprocal Colleges
More Info About Me
I am a dedicated and detail-oriented Virtual Assistant with a passion for helping businesses and individuals streamline their operations, enhance productivity, and achieve their goals. With 2 of experience in providing high-quality customer representative I have honed my skills in managing a wide array of tasks that allow my clients to focus on what they do best.
What I Offer:
Administrative Support: Efficient handling of emails, scheduling, data entry, document preparation, and other administrative tasks that keep your day-to-day operations running smoothly.
Customer Service: Providing exceptional customer support through email, chat, and phone, ensuring that your clients receive prompt and courteous assistance.
Research & Data Analysis: Conducting thorough research and analysis to provide valuable insights and data-driven recommendations that inform business decisions.
Personal Assistance: Managing personal tasks, including travel arrangements, appointments, and reminders, to help you maintain a balanced and organized life.
Why Work with Me?
Reliability: I am committed to delivering high-quality work on time, every time, allowing you to trust that your tasks are in good hands.
Adaptability: I quickly adapt to new tools, platforms, and work environments, ensuring that I can seamlessly integrate with your team and processes.
Confidentiality: Your privacy is my priority. I handle all information with the utmost discretion and maintain strict confidentiality.
Proactive Problem-Solver: I anticipate challenges and address them proactively, helping you avoid potential issues before they arise.
Tools & Software Proficiency:
Microsoft Office Suite (Word, Excel, PowerPoint)
Google Workspace (Docs, Sheets, Slides)
Communication Platforms (Slack, Zoom, Microsoft Teams)
Social Media Platforms (Facebook, Instagram, LinkedIn)
Let’s Connect:
If you’re looking for a reliable and skilled Virtual Assistant to support your business, Let's discuss how I can contribute to your success as a dedicated Virtual Assistant.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service Representative
Transcription
Certificates
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My Experience and Education
2022
-
2024
Alorica
(Customer Service representative)
Takes calls from customers, answering questions or addressing any concerns they may
have. One of the duties includes handling many inbound and outbound calls, listening to their needs or
issues and providing helpful solutions to their problems.
2015
-
2015
Red Ribbon
(Service crew)
Getting payment for the customer buying cakes and pastries. Doing cake lettering and
cleaning the store.
2014
-
2015
SM Hypermarket
(Cashier)
The primary role of a cashier is to assist customers in the store. Cashier duties and
responsibilities include bagging items, Collecting payment, Giving appropriate change and Greeting
customers when they enter the establishment
My Services
Customer Service Representative
I'm responsible for interacting with customers to resolve issues and provide information about products or services.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.