Blank
Bachelor of Science in Hotel and Restaurant Management
Siena College of Taytay
More Info About Me
My name is Liza. I am newly married with 2 daughters. I worked in (Qatar) for 12yrs as administrative clerk in Hamad Medical Corporation from July 2014 to April 2024 and a TEAM LEADER in catering service from September 2012 to June 2014 with the same company. by working overseas, I learn to work efficiently and to work with good judgement to any situation and to adopt any environment I’m working, I work well in a team but also on my own, as I like to set myself goals which I will achieve, I am always up for new challenges and always plan ahead to make sure I manage my time well.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2014
-
2024
Hamad Medical City (Qatar)
(Administrative Clerk)
Documentation and record-keeping, the admin clerk is in charge of maintaining important documents, records, and files
related to catering operations. This may include menus and other administrative paperwork.
Communication and correspondence, they handle and respond to various forms of communication, including phone calls,
emails, and inquiries related to the catering department. This involves coordinating with clients, health care personnel,
and internal staff to ensure effective communication.
Customer service, the admin clerk may also handle customer/client inquiries and provide assistance or information as
required. They may assist in addressing customer/client/ healthcare personnel concerns or resolving any issues that arise
during meal time or serving time or while dealing with clients.
General administrative tasks, in addition to the above responsibilities, an admin clerk in the catering department might
also be involved in miscellaneous administrative tasks such as filing, organizing paperwork, and providing support to other
team members as needed.
Overall, the role of an admin clerk in the catering department is crucial for maintaining efficient operations and delivering
excellent customer service. They provide vital support to the team, ensuring that all administrative aspects of catering are
handled promptly and effectively.
2012
-
2014
Hamad Medical City (Qatar)
(Team Leader)
Prepares and delivers food trays to the patients, performing any combination of following duties on tray line: Reads
production orders on menu cards on trays to determine items to place on tray.
Places items, such as eating utensils, beverages, and condiments on trays.
Prepares food items, such as sandwiches, salads, soups.
Apportions and places food servings on plates and trays according to diet list on menu card.
Examines filled tray for completeness and places on trolley/s, or conveyor belt.
Pushes trolley/s to halls or ward kitchen.
2007
-
2008
Ascott The Residence (Philippines)
(Receptionist/Food Attendant/Cashier)
Greet customers entering or leaving the restaurant premises.
Answer all telephone calls in a courteous and professional approach and take messages.
Take reservation messages
Respond to queries in a timely manner and communicate any important messages.
Interact with customers to have general feedback on services provided.
Ensure workstation is properly clean prior to start of service and after closure.
Manage transactions using cash registers and point of sale system (POS).
Process credit card transactions and ensure correct amount is settled.
Ensure electronic billing machine/device is properly functioning and report any fault or anomalies.
Hand over feedback form to clients while processing transactions.
Any other duties related to post and/or as instructed by reporting Manager.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.