2009
Bachelor of Science in Computer Science
San Pablo Colleges
More Info About Me
I have a customer support background for 4 years in automotive industry. I am a very hardworking person and a multi tasker. The foundation, principles, great work etiquette I have can make me qualified on whatever position I am applying for.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
K Fashion Apps UAE
(Content Creator/FB Ads Manager)
Content Creator
- Create content to your target audience
- Create engaging post for viewers
- Create promotional materials
FB Ads Manager
- Create an Advertisement Campaign
- Tracking Facebook Advertisement
- Managing and Analyzing Advertisement
2015
-
2017
NISSAN SAN PABLO - TSSI
(Social Media Manager)
Creating content
Inviting people to like, comment and share
Customer engagement of inquiries
Responding to comments
Reaction to comments
Posting to Fb groups
Basic Graphic Creation
2013
-
2017
TETRA SALES AND SERVICES INC – NISSAN SAN PABLO
(Customer Relations Officer)
-Promotes Company through effective customer relations and goodwill activities.
-Helps the Company maintain consistent Customer Sales and After-Sales service ratings through survey via phone call and text blast.
-Performs internal audit on operating departments to ensure adherence of standards set forth by the manufactures.
- Maintains an accurate and efficient file customer data using NIMS(Nissan Management Integrated System).
- Assists in telemarketing various promos and events.
- Handles and maintain Facebook page of the Dealer.
- Monitor the result of Sales and After-Sales service satisfaction of customer survey conducted by the manufacturer through NIMS.
-Responded to customer inquiries/concerns, quickly assessing the customer needs in order to deliver ideal solution.
2011
-
2011
Scopeworks Asia
(Quality Control Agent (Voice to Text))
-Performs audio to text conversion using Tenzing software.
-Meet the minimal specification of conversion which is speed and quality of converted messages.
2010
-
2011
Bankers Association of the Philippines Credit Bureau Inc.
(Data Processor/Data Analyst)
-Process inquiries from member banks through company system (NFIS) with speed and accuracy.
-Edit report using Visual FoxPro on cancelled credit card given by the member banks before uploading to System database.
-Assists member bank in resetting their username and password whenever there is problem with their account.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.