Bachelor of Science Hotel and Restaurant Management
ABE International Business College
I have been working as a hotel frontdesk for almost 3yrs and 4 months. I started as a sales associate and after I became as a receptionist . I am passionate about learning new skills. I am a hardworking person and patience . I have a good time management . I am also a Data entry specialist, I love to do research and create presentations like graphs to represent the data collected. I am also excellent in google suites which will help to achieve day-to-day goals. I manage MS office and Google suite especially MS excel since my previous work experience is doing daily activities.
ABE International Business College
- Data entry Responsible in Data Entry of client details on company database.
-Organizing incoming and outgoing post deliveries.
- Greeting visitors and handling inquiries
-Screen and log all calls before forwarding to the recipients.
-Log and forward documents to proper recipients.
-Managing the visitors book and distributing security passes.
-Maintaining the reception area
-Advice ICD manager on the arrival/departure of OVP.
- Serves customers by helping them select products.
-Greets and receives customers in a welcoming manner
-Respond to customers questions. We
-Directs customers by escorting them to racks and counters
-Provides outstanding customer service
-Drives sales through engagement of customers, suggestive selling and sharing product knowledge.
- Data entry
Responsible in Data Entry of client details on company database.
-Telephone Operator (In-coming/ Out-going/ Internal Hotel Calls
-Responsible in promoting hotel services and amenities
-Acknowledge and greet guest with a welcoming smile.
-Responsible for the proper guest check-in and checked-out.
-Coordinate with the Housekeeping Departments for the room.
-Responsible in promoting hotel services and amenities
-Giving correct information In and Out of the Hotel
-Responsible to secure guest valuables
-Maintain good relations with all our guest, hotel staff and superiors
-Maintain Cleanliness at the respective area
-Proper daily endorsement for the next shift.
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