2018
Bachelor of Science in Administration major in Marketing Management
University of San Carlos
A little bit about myself
I have a Bachelor's degree in Business Administration, I majored in marketing management. English is my first language although I am also a native speaker of both Tagalog and Bisaya and I'm currently learning Spanish.
I've proudly managed a team of four virtual workers, 3 Marketers, and 1 virtual assistant. This has given me a lot of experience with driving sales acquisition, coming up with strategies to grow in expansion areas, and having the ability to build rapport with a range of customers and suppliers
If you want someone who is genuinely passionate about giving customers the best experience and service and have a solid understanding of social media platforms then I'm the person for you.
My Skills and Competencies
Social Media Management
FB Ads Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2022
Jessie Navarro Insurance Agency
(Executive Virtual Assistant)
● Assisted owner and his agents with insurance quotes and service work which yielded to at least 30 new business policies a month
● Communicated with clients daily to assure their satisfaction was met and their concerns were addressed which translated to a 93% client retention rate
● Hired marketers that set up appointments for agents which increased commissions by $,6,172 in 2 months
2020
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2020
SANSU Danao Fishport Enterprise
(Assistant Manager)
●Presented the performance of ours and similar products in the market to modify marketing strategies where it was necessary which accumulated to $800 in sales monthly
● Supported sales managers in the development of pricing strategies to set suitable prices for our products which resulted in 95% of daily inventory sold
● Contacted potential customers through emails, calls, and social media to generate product/service awareness
2019
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2020
Impact Training and Consultancy Services
(Account Manager Executive - Grab PH)
● Identified and strategized the best marketing plans for 100 partner accounts on the platform that generated combined monthly revenue of $1,000 for clients
● Collaborated with internal departments like sales, billing and to service 100 clients daily and ensure partner satisfaction
● Generate reports in Excel to conduct trend analysis for in-app content, identifying effect of marketing strategies to optimize organic reach from 10% to 25% in a span of 3 months.
My Services
Customer Service
Answering phone calls, addressing customers’ questions about products and services, and processing payments or returns.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
FB Ads Specialist
Advertise your business across Facebook various ad formats and maximize your budget.