I’m a goal-oriented and self-motivated individual seeking a virtual assistant position. I have more than 17 years of experience working in administration, customer service, virtual support, business procedures, and strategies. With a specialty in Social Media Management, FB Ads, and QuickBooks. With a strong capability to multitask and handle several duties at the same time. Can work under pressure, without any supervision, and reliable in providing quality work or output. With excellent communication and organizational skills. Proficient in using various software such as Microsoft Office, Google Suite, and social media platforms such as Facebook, Twitter, Instagram, and LinkedIn. I am also familiar with and comfortable using video conferencing platforms like Zoom, MS Teams, WhatsApp, and Skype to communicate with clients.
Holy Angel University Angeles City
Developing and implementing advertising strategies to achieve specific business objectives
Creating and publishing different types of ads, such as image ads, video ads, carousel ads, and more
Setting targeting options based on demographics, interests, behaviors, and other factors to reach specific audiences
Managing budgets, bidding strategies, and scheduling options to optimize campaign performance
Analyzing campaign data and providing insights and recommendations for improvement
Collaborating with other teams, such as creative, content, and analytics, to develop and execute effective campaigns
Staying up-to-date on industry trends and platform updates to ensure campaigns are innovative and impactful.
Responsible for overseeing the daily operations of the stores making sure operations run smoothly and effectively. The duties include motivating the team, managing store resources, undertaking administrative tasks, monitoring inventory levels, cash management, and developing store strategies. Critical role includes ensuring that sales targets are achieved, and operational efficiencies are consistently practiced. This position is directly reporting to the Retail Trade Area Manager assigned to handle the region.
• Deliver excellent service in the store to ensure high levels of customer satisfaction
• Motivate the store team to meet sales objectives by training, coaching and mentoring staff. Provides the team with a stimulating and supportive environment
• Drives sales for the store and ensuring that profitability is maximized
• Respond to customer complaints and concerns in a professional manner
• Ensure that the store is complying with health and safety regulations.
• Prepare sales reports for weekly updates and Monthly Business Review
• Undertake store administration duties such as managing the store budget
• Audits inventory levels of POS items and merchandising materials. Conducts stock forecasting as needed to ensure stock levels are within acceptable volume and adequate to achieve sales targets
• Hire, train and organizes staff member schedules and shifting
• Manages Sales performance and ensures that sales targets of the store are met and exceeded
• Identifies system and workflow improvements to enhance the team's efficiency
• Ensures store aesthetic is maintained
• Accountable for supervising the overall store operations, ensuring that all efforts are geared towards the achievement of the division’s goals and objectives.
• Supervises and validates all reports, sales activities, after sales servicing and merchandising of the store to achieve planned performance targets.
• Ensures that each store personnel are well trained for their job and coached to achieve maximum efficiency.
• Ensures that each member of the team works towards meeting a common goal that is aligned with the company and division’s objectives.
• Ensures that all policies and procedures of the company related to frontline operations are cascaded and thoroughly implemented.
• Handles special assignments designated by management from time to time.
• Recommends enhancements to existing policies and procedures if deemed necessary.
• Accountable in attending the daily inquiries, issues & concerns of clients.
• With comprehensive knowledge & expertise of the products and develop & maintain dealer’s account.
• With consistent communication and coordination with clients to achieve customer satisfaction, sales revenue & long-term partnership.
• Update dealers on current prices, promos, and products. Assist dealers in coordinating their concerns with other departments.
• Prepare market & competitors updates for accurate & competitive strategies (includes promos and marketing gimmicks, etc.) and price positioning. Responsible in achieving individual/departmental quota set every month
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
To provide excellent customer service and ensure customer satisfaction.
To provide excellent customer service through email communication and ensure customer satisfaction.
Managing and optimizing advertising campaigns on Facebook and its affiliated platforms, such as Instagram, Messenger, an