2015
Bachelor or Arts in Communication and Service Management
University of Makati
More Info About Me
I am Liezl, currently working as a full time customer service/sales representative in a BPO company but working from home.
I believe that I am very flexible when it comes to my job. I super love learning new things, willing to explore new experiences in life that would help me grow and gain experiences/knowledge. I am dedicated to finish my tasks/responsibilities correctly and on time. I love being organize person, this way I get to finish my work immediately and properly. It also relaxes your mind when you are organize because you already know what are your next steps or next move without being confuse.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
TSA Ph
(Chat Customer Experience/Sales)
• Engage customers, retain and save customer by understanding their needs and offering value added solutions that will drive brand loyalty and advocacy for the company.
• Navigate through multiple systems and customers whilst maintaining customer engagement through messaging
• Address concerns from new and existing customers
2015
-
2020
TSA Ph
(Order Management Officer)
• Process sales on different line of business
• Handled Order Management New Hires
• Handled BAU trainings/training updates
• Floor support on different line of business
• Handled cross skill / upskill trainings for the team members and leaders
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.