2019
Bachelor of Technology - Civil Engineering Technology
Technological University of the Philippines - Manila
More Info About Me
Hi! I'm Liz. I am a Reservations Support Ambassador based in Manila.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Telus
(Support Ambassador (Resolutions 2))
- Assist users with their reservations
- Assist users with their cancelation and refund
- Help users mediate to come up with a resolution before or after a reservation
- Explain payments and payouts to the user
- Assist user with review dispute
- Educate users with AirBnB terms and policies
2021
-
2022
Eperformax
(Customer Support Representative)
- Educate customers with their bills
- Assist customers with activating their newly upgraded phone
- Handles monthly bill dispute
- Troubleshooting customers phones and coverage
- Educate customers with the updated telco products
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.