2007
BSC - Banking & Finance
University of Mindanao
More Info About Me
I’m 38 years old, a proud mother and wife, with 15 years of experience in the finance and customer service industry. I consider myself reliable, adaptable, and always eager to learn new things as I strive to grow and create a bright future for my family.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2014
-
2024
Agdao Multipurpose Cooperative
(Teller)
Responsible for providing excellent customer service by processing routine financial transactions accurately and efficiently. This role involves handling cash, assisting customers with account-related inquiries, and promoting banking products and services while ensuring compliance with policies and regulations.
2013
-
2014
Agdao Multipurpose Cooperative
(Collections Associate)
Responsible for contacting customers to collect outstanding payments, negotiating repayment plans, and resolving billing issues. The role requires strong communication skills, attention to detail, and the ability to maintain professionalism while ensuring timely debt recovery in compliance with company policies and regulations.
2012
-
2013
Agdao Multipurpose Cooperative
(Loans Associate)
Supports the lending process by assisting customers with loan applications, verifying financial information, and ensuring compliance with banking policies and regulatory requirements. This role involves providing excellent customer service, preparing loan documentation, and coordinating with internal teams to ensure timely and accurate loan processing.
2008
-
2010
One Network Bank
(Teller/ New Accounts Associate)
Responsible for delivering excellent customer service by processing routine banking transactions, opening and maintaining customer accounts, and promoting financial products. This dual role combines cash-handling duties with account management responsibilities to support branch operations and customer satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.