During my 30-day online internship, I not only led a team of over 25 interns but also actively participated alongside them, completing the same bookkeeping tasks in QuickBooks Online. While guiding my co-interns, I was also learning, troubleshooting, and applying bookkeeping concepts in real time.

My team came from diverse backgrounds—some had no accounting experience, others had an accounting background but had used different software, and some were entirely new to accounting software. As a Team Leader, I had to adapt my approach to support each intern’s learning curve, ensuring that everyone could follow along and gain confidence in bookkeeping.

My Role as a Team Leader & Intern:

📌Completed bookkeeping tasks alongside my team

– Learned and applied QuickBooks Online concepts in real time.
📌Mentored and supported interns

– Helped both beginners and experienced interns adapt to QBO.
📌Problem-solver

– Analyzed and resolved issues like reconciliation discrepancies and invoice errors.
📌Provided step-by-step guidance

– Explained solutions clearly via Discord discussions.
📌Ensured accuracy and compliance

– Reviewed reports, fixed errors, and maintained financial integrity.
📌Kept the team organized

– Created checklists and structured workflows to streamline tasks.
📌Facilitated communication

– Acted as a bridge between interns and coaches, ensuring smooth collaboration.

Key Bookkeeping Tasks We Completed

Beyond completing tasks, I focused on fostering a supportive learning environment where all interns, regardless of experience, could develop strong bookkeeping skills.

Below are some of the case studies that highlight real challenges my team faced during our internship and the solutions I applied as a Team Leader. These examples showcase how I guided my team in resolving common bookkeeping issues. More than just problem-solving, they reflect my leadership approach and commitment to ensuring smooth, accurate bookkeeping operations.

1.Fixing Incorrect Account Types in the Chart of Accounts

2. Service Name Not Appearing During Expense Entry





3. Resolving an Out-of-Balance Bank Reconciliation

4. Correcting Incorrect Balance Input in Bank Reconciliation

How This Internship Helped Me Grow

My QBO internship was more than just hands-on bookkeeping—it was a turning point in my growth as both a bookkeeper and a leader. Being trusted as a team leader gave me the opportunity to guide others, solve real-world problems, and build confidence in my skills. It pushed me to step out of my comfort zone, take initiative, and support my co-interns with patience and clarity.

This experience helped me grow professionally and personally in so many ways:

✔ I became more confident and skilled in using QuickBooks Online, from setting up company files to completing the full bookkeeping cycle.

✔ I deepened my understanding of bookkeeping fundamentals and how they apply to real business scenarios.

✔ I learned how to troubleshoot and resolve common bookkeeping issues, like uncategorized transactions, reconciliation errors, and incorrect invoice or payment entries.

✔ Leading a team helped me improve my leadership and communication skills—I learned how to guide others clearly, patiently, and supportively.

✔ I practiced breaking down complex tasks and explaining accounting concepts in simple, beginner-friendly ways.

✔ I developed strong problem-solving and decision-making skills, especially when co-interns faced challenges or when tasks required extra accuracy.

✔ I became more organized and detail-oriented, making sure transactions were accurately recorded and compliant with accounting principles.

✔ I strengthened my ability to work under pressure and meet deadlines while managing multiple responsibilities.

✔ I also gained more confidence in my ability to collaborate remotely, lead group activities, and support others using tools like Google Sheets, email, and team chats.

✔ Most importantly, I learned how to be a reliable and resourceful teammate—someone others could count on for guidance and encouragement.