2021
Bachelor of Science in Psychology
DE LA SALLE LIPA
GET TO KNOW ME MORE
A 21-year-old Filipino virtual assistant who wants to get involved in the growth of your company through my passion driven purpose, hardworking skills, and eagerness to learn. I am a responsible worker with actual experience on variety of customer service as a representative by handling inbound calls and responding to customer related emails. I’ve also managed a page and modeled for a clothing brand named "whatsheothersco." - from there I’ve learned and explored more about Facebook and Instagram advertising and answering customer's inquiries and messages on behalf of the business. I assist brands in connecting with their customers by creating compelling content that entertains, educates, and provides value to their target market.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Copy Writing
Email Management
Certificates
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My Experience and Education
October 2020
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January 2022
What She Adores CO.
(Social Media and Facebook Ads Manager)
- Designed and implemented social media strategy that aligns with the business goals.
- Create, edit, publish, and share compelling content on a daily basis.
- Communicates with followers, reply to questions promptly, and monitors customer's feedback.
- Propose and execute new features, such as promotions and competitions, to increase brand awareness.
2021
-
2022
ALORICA LIPA
(Customer Service Representative)
- Responsible for customer related jobs
- Email with template sent on concerns and inquiries related to products and services.
- Handled inbound calls in a wide-range setting of customers.
- Records customer transactions and resolutions.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Testimonials
Shirley Koegl
I just want to let you know that she was so professional, she was so quick to get back the information for me, and she is very patient. I just want to provide her a good commendation as she is an asset to your company, someone to be admired and highly paid for.
Diana Rugierro
I just want to let you know how I appreciate what she had done today. The customer service is just amazing. Thank you so much for having her on your team. I wanna tell her again, thank you so much for your above and beyond, excellent customer service.
Dale Salzman
She was concise, the transaction was more faster than I thought. She was so efficient and very professional.