Hello, I’m Lia

About Me

Hello!

If you are looking for a dedicated and committed professional with a strong ability to work independently, then I am the right person for you!

With four years of experience in the BPO industry as a customer service representative for telecommunications accounts, including both B2B and B2C for AT&T, I bring valuable expertise to the table. Additionally, I have six months of experience as a virtual assistant.

I have recently completed training as a General Virtual Assistant and a Social Media Manager, along with comprehensive training in online bookkeeping using Xero.

I am available to start immediately and would welcome the opportunity to discuss how I can contribute to your team.

Thank you for your consideration, and I look forward to hearing from you soon!

Lia Daquep
Pasay City, Philippines
Freelancer
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SKILLS

SOFT SKILLS
Organization
Problem Solving
Multitasking
Empathy
Detail-Oriented

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2019
Bachelor of Secondary Education major in Biological Sciences

CAGAYAN STATE UNIVERSITY

College Graduate
Cum Laude
Sociocultural Awardee
Sports Awardee
Licensed Professional Teacher

October 2019 - November 2022
IBEX GLOBAL PH
(Elite Customer Service Representative | Billing Specialist)

Assisted clients with their consumer accounts related to billing with their DirecTV, ATT U-verse, and Mobility services.

November 2022 - February 2024
TSD GLOBAL
(Sales Management/Support)

Assisted clients with their business accounts and services. Resolved their concerns on bill inquiries and disputes, payments, and orders. Handled ATT Internet, VOIP, POTS, and Mobility services- closed sales by offering services that would help their business thrive.

May 2024 - October 2024
ASSOCIA
(Shopper Support)

Managed inbound calls and conducted outbound calls to assist clients with their orders and queries.
Worked with Email Correspondence.

My Services

Data Entry & Web Research

I am committed to assisting you in achieving your goals with a strong focus on quality and attention to detail.

Online Bookkeeper - Xero

I can help with accounts receivable, accounts payable, payroll, invoice, and balance sheets.


SAMPLE WORKS

List of Customer's Mortg...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pasay City,
Philippines


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