2008
Associate in Computer Science
Infotech Institute of Arts and Sciences
More Info About Me
I'm currently employed as a Helpdesk Support and have three and half years experienced as a Customer Service Associate. I can work under pressure and do multitasking. Seeking for a part time job so that I can enhance my knowledge and skills as a Virtual assistant.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2022
-
2022
Glyph Studios Inc
(Helpdesk Support)
- Knowledge in MySQL
- Monitoring of error via database
- Reports encoding
- Coordination with clients
- Chat and Email Support
- Handling email concerns
- Handling client concerns
2018
-
2022
One Point Contact Inc
(Customer Service Associate)
- Responsible for receiving emails and dispatching calls.
- Coordination with field engineer and ATM monitoring
- Creating DTR of engineer
- Inventory
- Reports encoding
- Coordination with clients
- Handling email concerns
- Handling client concerns
- Creating quotations.
2016
-
2017
RGT Art Glass Aluminum Supply
(Secretary)
- Responsible for calling supplier to order materials
- Responsible for calling and receiving calls from client
- Responsible for doing client statement of account
- Creating quotation
- Filing receiving other employees concern.
- Filing SSS R1a and SSS benefits.
- Weekly payroll of all employee
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.