2018
Bachelor of Science in Information Systems
AMA Computer College
More Info About Me
A dedicated and customer-focused professional with experience in customer service, claims processing,medical biller and administrative support.
Adept at handling inquiries, resolving issues, verifying insurance eligibility, and ensuring efficient claim processing. Skilled in Microsoft Office and committed to delivering excellent service to clients and stakeholders. Seeking a role that allows me to leverage my expertise to contribute to a dynamic team.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2025
R1 RCM Philippines
(Senior Associate)
Process payments and offer payment arrangements to patient
Verify insurance eligibility and handle denied claims.
Submit claims to insurance providers and ensure proper documentation
Serve as the primary point of contact for insurance-related inquiries.
Assist in coaching newly hired teams to enhance performance and accuracy.
2021
-
2022
ACCESS HEALTHCARE SERVICES MANILA
(Claims Processor)
Contacted insurance payers to track and resolve pending claims.
Ensured timely and accurate claim processing with complete documentation.
Collaborated with internal teams to adaress claim discrepancies.
2020
-
2021
SUTHERLAND GLOBAL SERVICES
(Customer Service Representative)
Handled Inbound calls assisting customers with billing, orders, and technical issues.
Processed customer payments and account inquiries.
Promotes sales and upgrades based on customer needs.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.