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Bachelor Of Secondary education In English
Holy Cross of Davao College
Your Bookkeeping, Virtual Assistant, and Customer Service Expert
Hi there! I’m Leley Lubaton, 37 years old, from Davao City, Philippines. I specialize in providing reliable and efficient bookkeeping and invoicing services designed to simplify your financial management. With a commitment to accuracy and timeliness, I help businesses of all sizes maintain organized records, process invoices seamlessly and stay on top of their financial obligations.
My services are tailored to meet your specific needs, from tracking income and expenses to reconciling accounts and managing invoicing workflows. Whether you're a small business owner or an established enterprise, you can count on us to handle your books with care, precision, and professionalism, freeing you to focus on growing your business.
With 5 years of experience as a Head Cashier in a premium retail/corporate company and another 5 years of remote work expertise, I bring a unique combination of leadership, adaptability, and professionalism that makes me an excellent fit for your business. I have also completed online trainings to enhance my skills and knowledge, ensuring I am well-equipped for every job I take on.
Here's the link to my portfolio: https://drive.google.com/file/d/1UfwPEzWwIFCFjLeJ-sZDwx5bqSv86sRa/view?usp=sharing.
Let’s collaborate! Contact me now to discover how my skills and passion can contribute to your business’s success.
My Skills and Competencies
Social Media Management
Data Entry
Content Creator
Chat Support
Phone Support
Video Support
Marketing
Operation Management
Invoicing and Accounting
Billing
Certificates
My Experience and Education
March 2011
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March 2015
Power Mac Center, Inc.
(Head Cashier - Assistant Supervisor (LightSpeed, QuickBooks and MS Excel Expert))
Overseeing the company’s finances, including managing income, expenses, and accounts, while processing payments via cash, card, and checks. Generating daily to monthly financial reports, monitoring sales and promotions, and ensuring smooth store operations. Also responsible for addressing basic troubleshooting and maintaining overall operational efficiency.
Novermber 21,2023
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November 21,2024
NBPO Solutions
(Monitoring Analyst)
Monitoring and analysis to ensure the safety and integrity of underwater cables
and pipelines. Utilizing advanced monitoring tools and techniques to track
vessel movements, assess potential risks, and implement intervention strategies
when necessary. And maintaining communication with various stakeholders and
ensuring compliance with maritime regulations.
June 2017
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January 2019
I-Go Travel and Tour
(Social Media Manager)
Responsible for developing and implementing effective social media strategies to enhance brand visibility and engagement. This includes creating, scheduling, and managing content across various platforms while monitoring interactions to ensure prompt and professional responses to comments and messages. I analyze performance metrics to optimize campaigns for better reach and impact, staying up-to-date with the latest trends and best practices in social media to keep the brand relevant and competitive.
April 2023
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August 2023
ND-Know Solutions
(Client Onboarding /Customer Service Specialist - Shopify)
Conducts onboarding sessions to integrate new clients into the business while providing detailed product information. Builds strong and productive working relationships with clients, offering support through email, chat, and basic technical assistance.
March 31, 2020
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March 1, 2022
Flatworld Solutions Inc.
(Chat Support Specialist - Customer Service)
Handle incoming customer chat inquiries, engaging with customers about sales, service, and parts for various car dealerships by asking open-ended questions. Generate leads, schedule appointments, and resolve issues efficiently while adhering to company policies and procedures.
September 2018
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June 2019
CNM BPO / Doordash
(Customer Service Representative - Order Placer)
Manages 60 daily calls to assist customers with placing orders. Ensures timely
delivery of services to customer locations within specified timeframes.
October 2020
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December 2020
Flatworld Solutions Inc.
(Encoder)
Responsible for accurately inputting and managing data in a variety of formats, ensuring completeness, accuracy, and confidentiality.
My Services
Social Media Management
Creates, schedules, and manages content across social media platforms to build brand awareness and engagement.
Invoicing and Billing / Bookkeeping
Prepares, issues, and manages invoices to ensure accurate billing. Tracks payments and maintains financial records.
Customer Service Specialist
Provides excellent customer support by addressing inquiries, and resolving issues.