2022
Bachelor of Science in Business Administration major in Marketing Management
Capitol University
More Info About Me
A dedicated Virtual Assistant and customer service professional with over 10 years of experience adept at meeting the needs of clients. Successful at managing the task list of even the most demanding business executives. Fast learner and can quickly incorporate and implement new procedures to maximize efficiency and productivity.
My Skills and Competencies
SEO
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
THE SELECT GROUP
(TECHNICAL RECRUITER)
• Review job orders and employment applications to match applicants with job requirements
• Search for job candidates using various sources such as databases, internet recruiting resources, networking, job fairs, media advertisements, recruiting firms, or employee referrals
• Select job applicants, confirm their qualifications and refer them to hiring managers, and making recommendations when appropriate
• Interview job applicants as part of the screening process to get information on their work history, job skills, training, and education, and inform them of the position’s duties and responsibilities, compensation, benefits, and working conditions
• Contact applicants to inform them of their application statuses and conduct background or reference checks on job applicants, particularly those who will be given job offers
4/2021
-
12/2021
VSDoll
(LIVE CHAT SUPPORT)
• Respond to customer inquiries and complaints in a timely and accurate way, via email and chat
• Prompt chat and email responses to customers
• Document each customer’s question or problem as well as the resulting answer or solution
• Develop customer service solutions
• Maintain service level
2020
-
2021
NEW CUSTOMER 365
(SOCIAL MEDIA MANAGER)
• Create captions for Social Media posts and manage client’s social media accounts
• Working with marketing professionals to develop social media marketing campaigns
• Interacting with customers and other stakeholders via the company’s social media accounts
• Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities
My Services
Search Engine Optimization
Responsible for optimizing websites to increase organic search engine rankings, drive website traffic.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.