2017
Bachelor of Science in Criminology
De La Salle University - Dasmariñas
More Info About Me
I am 26 yrs old, licensed Criminologist and an administrative officer providing virtual services.
My Skills and Competencies
Social Media Manager
Administrative Officer
Content Creator
Data Entry
Certificates
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My Experience and Education
2021
-
2022
Concentrix
(Content Writer/Customer Service Representative)
• Creating product-based contents
• Writing customer support articles
• Manage large amounts of incoming phone calls
• Product selling and generating of leads
• Handling customer complaints, providing solutions, verifying accurate and valid information
• Managing various customer issues, related to client inquiries, product support or inbound sales, etc.
2020
-
2021
Megaworld Corporation
(Operations Center Officer)
• Communication control and coordination with Command Center
• Personnel and schedule management
• Preparing of situational and incident reports to higher management
• CCTV Monitoring and preparation of any reports required by management
• Assisting with any administrative functions required by agency and management
2019
-
2020
Al Sarh Real Estate Co. WLL (Al Rabban Holding)
(Administrative Officer / Leasing Officer)
• Preparing of Lease Agreements, invoices, receipts, LPOs and all other administrative documents
• Liaising with the Marketing Officer for marketing strategies and tenancy management
• Processing of internal and external correspondences
• Personnel Management and Records Management
• Ad hoc administrative duties relating to General Manager’s day to day requirements
My Services
Social Media Management
Managing and monitoring company's Social Media accounts for continued brand awareness.
Content Creator
Creating marketing materials for advertisement and promotion of products and services.
Email Management and Appointment Setting
Handling of emails and setting of schedules and appointments for the management.