2017
Bachelor of Science in Criminology
De La Salle University - Dasmariñas
More Info About Me
I am 26 yrs old, licensed Criminologist and an administrative officer providing virtual services.
My Skills and Competencies
Social Media Manager
Administrative Officer
Content Creator
Data Entry
Certificates
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My Experience and Education
2022
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SweetHouse Interiors
(Executive Secretary to General Manager / Head of Marketing Committee)
• Managing daily schedule and appointments of General Manager and engineers
• Preparing letters, financial reports, memorandums, minutes of meetings, Instagram
reels, social media posts, etc.
• Preparing and reviewing all documents to be signed by General Manager
• Keeping track of all incoming and outgoing documents and email correspondences
• Maintaining all client records and project documents on the server
• Preparing business trips requirements
• Managing HR related requests of the employees
• Assisting with recruitment process for newly hired employees
• Liaising with other departments such as Procurement and Finance Department
• Receiving and submitting operational and administrative documents
• Tracking and filing all documents received and released from the office
• Booking flights, hotels, transportation service and restaurants for business trips
2021
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2022
Concentrix
(Content Writer/Customer Service Representative)
• Creating product-based contents
• Writing customer support articles
• Manage large amounts of incoming phone calls
• Product selling and generating of leads
• Handling customer complaints, providing solutions, verifying accurate and valid information
• Managing various customer issues, related to client inquiries, product support or inbound sales, etc.
2020
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2021
Megaworld Corporation
(Operations Center Officer)
• Communication control and coordination with Command Center
• Personnel and schedule management
• Preparing of situational and incident reports to higher management
• CCTV Monitoring and preparation of any reports required by management
• Assisting with any administrative functions required by agency and management
2019
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2020
Al Sarh Real Estate Co. WLL (Al Rabban Holding)
(Administrative Officer / Leasing Officer)
• Preparing of Lease Agreements, invoices, receipts, LPOs and all other administrative documents
• Liaising with the Marketing Officer for marketing strategies and tenancy management
• Processing of internal and external correspondences
• Personnel Management and Records Management
• Ad hoc administrative duties relating to General Manager’s day to day requirements
My Services
Travel Arrangements
Booking of flights, hotel accommodations, transportations and restaurants
Social Media Management
Managing and monitoring company's Social Media accounts for continued brand awareness.
Content Creator
Creating marketing materials for advertisement and promotion of products and services.
Email Management and Appointment Setting
Handling of emails and setting of schedules and appointments for the management.