Bachelor of Science in Criminology
De La Salle University - Dasmariñas
I am 26 yrs old, licensed Criminologist and an administrative officer providing virtual services.
De La Salle University - Dasmariñas
• Creating product-based contents
• Writing customer support articles
• Manage large amounts of incoming phone calls
• Product selling and generating of leads
• Handling customer complaints, providing solutions, verifying accurate and valid information
• Managing various customer issues, related to client inquiries, product support or inbound sales, etc.
• Communication control and coordination with Command Center
• Personnel and schedule management
• Preparing of situational and incident reports to higher management
• CCTV Monitoring and preparation of any reports required by management
• Assisting with any administrative functions required by agency and management
• Preparing of Lease Agreements, invoices, receipts, LPOs and all other administrative documents
• Liaising with the Marketing Officer for marketing strategies and tenancy management
• Processing of internal and external correspondences
• Personnel Management and Records Management
• Ad hoc administrative duties relating to General Manager’s day to day requirements
Managing and monitoring company's Social Media accounts for continued brand awareness.
Creating marketing materials for advertisement and promotion of products and services.
Handling of emails and setting of schedules and appointments for the management.