Bachelor of Arts Major in Public Administration
Southern Luzon State University
Four years of experience providing customer support for financial, telecommunication and advertising accounts. And through my dedication for growth and excellence, I have been hired as an Executive assistant to the Vice president of a Telehealth company by 2017. I have an unwavering commitment to customer service and have the ability to build productive relationships, resolve complex issues and win customer loyalty. I also have good communication skills, ability to work under pressure, able to do several tasks at once and can cope with various people.
Southern Luzon State University
Cold Calling |Appointment Setting | Lead Generation |Texting|CRM Management | Admin Tasks |
Answering phone and email inquiries│Organize and keep safe of company files and calendar │Book meetings │Arrange for travel itinerary │ Coordination with Board of Directors │ Producing PowerPoint presentations, letters and memo │ Taking minutes
Email support │ Doing outbound calls when needed and requested │ Product upgrade (Soft sales) │ Coordination with
onshore Sales Representative
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.