2023
Associate Degree in Computer Technology
Pamantasan ng Lungsod ng Muntinlula
More Info About Me
Hi! I'm John Leinard Palma a teenage freelancer. I graduated with an Associate Degree in Computer Technology. I like managing things, handling problems and providing resolutions that would help to the company's growth
I'm responsible for managing a company's social media presence by creating and sharing content, engaging with followers, and analyzing social media metrics to optimize engagement and reach.
My Skills and Competencies
FB Ads Manager
Book Keeper
Social Media Manager
Certificates
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My Experience and Education
2022
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2023
IBEX Global Solutions
(Driver Delivery Support / Customer Service Representative)
Delivery support help drivers with delivery issues. This includes solving delivery issues like incorrect addresses or damaged items, advising on special delivery requests, and updating customers on delivery status. Drivers should also know delivery policies and escalate complex issues to the right team. Customer service and delivery efficiency are my goals.
2019
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2022
Golden Arches Develepment Company
(Service Crew)
Providing good customer service experience is the main job of a service crew. I would also help other service staff run the restaurant and make guests feel welcome.
My Services
Facebook Ads Management
An FB ads manager studies target audiences, creates appealing ad content, places ads and evaluates campaign performance.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Book Keeping
A bookkeeping data entry specialist enters financial transactions into a company's accounting system.