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BS in Civil Engineering
Technological University of the Philippines
More Info About Me
I am a virtual assistant that is looking for a new opportunity to work for an established company. I have over two years of experience in customer service. Proven to perform beyond the expected quality of performance and productivity, I am thrilled to showcase my skills and contribute not only to my personal career growth but especially to the growth of the organization.
My Skills and Competencies
Sales and Customer Service Representative
Administrative Task
Appointment Setter
Social Media Management
Data Scraper
Certificates
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My Experience and Education
October 2022
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August 2024
RoofIgnite Ltd
(Operations Manager)
1. Qualifying Leads: Evaluating incoming leads to determine their potential and suitability for the company’s services.
2. Manual Booking: Scheduling appointments manually based on availability and customer preferences.
3. Confirming Appointments: Reaching out to clients to confirm their appointments and ensure all details are correct.
4. Logging Lead Details: Keeping accurate records of lead information, including contact details, project requirements, and interactions.
5. Social Media Engagement: Managing and engaging with clients on social media platforms, responding to inquiries, and promoting the company’s services.
6. Data Scraping: Extracting and gathering data from various online sources to support lead generation, market research, and competitive analysis.
May 2020
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September 2022
International Board of Credentialing and Continuing Education Standards
(Sales and Customer Service Representative - MENA Region)
1. Identifying Leads: Finding potential customers through research, referrals, or cold calling.
2. Customer Outreach: Reaching out to prospective clients via phone, email, or LinkedIn/Sales Navigator.
3. Presenting Products/Services: Demonstrating or explaining the benefits of the company’s offerings.
4. Meeting Sales Targets: Working to achieve or exceed monthly or quarterly sales goals.
5. Reporting: Keeping detailed sales activity records and providing regular updates to management.
6. Data Scraping: Extracting and gathering data from various online sources to support lead generation, market research, and competitive analysis.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.