2016
Bachelor in Medical Laboratory Sciences
Lyceum Northwestern University
More Info About Me
I am a graduate of a medical profession and a customer service representative in a BPO company with over 6 years of experience in medical transcription, scheduling, and customer service for one of the top 500 Forbes Global companies in the Philippines. My experience in a medical account has developed my patience in dealing with clients, especially patients, doctors, or any healthcare providers. With a focus on accuracy and precision, I am a highly detail-oriented person who works diligently towards completing tasks. I have developed excellent stress management skills and maintain an optimistic and friendly attitude towards others, always striving to be a good listener. I believe that a positive mindset is crucial in ensuring the success of any task.
Customer Service Representative
Medical Service Representative
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
Medtronic US
2017
-
2023
Cognizant Technology Solutions Inc
(Senior Process Executive)
-Customer Service Representative-Medtronic NAS
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.