2017
Bachelor Of Arts In Sociology
MARIANO MARCOS STATE UNIVERSITY
More Info About Me
Results-driven and detail-oriented Virtual Assistant with over 6 years of experience in the BPO industry. Expertise in transaction processing, data management, and customer service, with a proven track record of streamlining workflows and enhancing operational efficiency. Highly skilled in a variety of software applications and adept at quickly mastering new technologies. Committed to utilizing deep knowledge of business processes to support organizational goals and drive improved performance.
My Skills and Competencies
Accounting VA
Data Entry
Executive VA
Medical VA
Certificates
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My Experience and Education
2023
-
2025
Atlanta Tax Planner
(Virtual Assistant)
Efficiently manage the CEO's calendar, schedule appointments, organize meetings, create and edit documents, presentations, and reports with accuracy and attention to detail, handle sensitive information with confidentiality and discretion, and perform general administrative duties such as filing, data entry, and office organization
2017
-
2023
ACCENTURE, INC.
(TRANSACTION PROCESSING ASSOCIATE)
Handle high volumes of transactions accurately and efficiently, input and maintain data in various systems to ensure all information is up-to-date and correct, review and verify transaction accuracy to ensure compliance with company policies, identify and resolve discrepancies or issues in transaction processing, and follow established guidelines and procedures to meet service level agreements (SLAs)
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical VA
Support to healthcare professionals, helping with admin tasks, appointment scheduling, patient communication, and more.
Graphic Design with Canva
Create stunning digital content using Canva's tools and templates for social media, flyers, and presentations.
Accounting VA
Handle various financial tasks, including bookkeeping, invoicing, payroll processing, and financial reporting.