Bachelor of Science in Tourism Management
St. Clare College
Experienced Front Office Executive skilled in providing top-notch customer service and administrative support. Proficient in multitasking, managing inquiries, and maintaining an organized office environment. Committed to delivering exceptional service and contributing to team success.
St. Clare College
-Greeting and welcoming visitors in a professional and friendly manner
-Managing incoming calls and transferring them to the appropriate department or individual
-Responding to inquiries and providing information about the organization's products or services
-Handling incoming and outgoing mail.
-Keeping the reception area clean and organized
-Managing office supplies inventory.
-Assisting with administrative tasks such as data entry, filing, and photocopying
-Maintaining security by following procedures and monitoring access to the building
-Providing support to other departments as required
- Ensuring adherence to company policies and procedures
-Resolving customer complaints or directing them to the appropriate person for resolution
-Keeping records of visitor logs and other relevant documentation.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.