Industrial Technology
Cebu Technological University
I am a dedicated administrative and customer service professional with experience in client relations, project coordination, and operational support. I excel in managing schedules, handling documentation, and maintaining clear communication to ensure efficient and reliable results. My background across travel, construction, and transport industries has strengthened my ability to adapt, stay organized, and deliver high-quality service.
Cebu Technological University
● Provided administrative and personal support to the company owner, managing schedules, meetings, and daily communications.
● Processed billing, prepared invoices, and maintained accurate financial and client records.
● Handled document preparation, record-keeping, and filing of permits, invoices, and business transactions.
● Assisted in monitoring drivers, equipment schedules, and operational updates to ensure smooth workflow.
● Assisted clients through outbound calls with their travel bookings, reservations, and tour inquiries.
● Provided clear and accurate travel information while addressing customer concerns in a timely manner.
● Worked closely with internal teams to ensure all bookings and travel arrangements were processed smoothly.
● Promoted Vacabee’s travel packages and services while maintaining a high level of customer.
● Acted as the primary liaison between the company, clients, contractors, and government agencies to ensure
effective communication and coordination.
● Monitored and facilitated project schedules, updates, and requirements to support smooth workflow and timely
completion.
● Attended construction bidding activities, secured necessary permits, and ensured compliance with all
regulatory standards.
● Addressed client inquiries and project-related concerns professionally, fostering strong and lasting business
relationships.
● Process billings after project completion.
Offering reliable administrative support, organized task management, and efficient assistance.
Providing dependable personal assistance, schedule management, and organized support to keep your daily tasks smooth and
Delivering friendly, efficient customer support, resolving concerns quickly, and ensuring a smooth, positive service exp
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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