I am Assistant Restaurant Manager for almost 6 years I am in charge of every aspect of restaurant management from staff supervision. I am also the Sales and Marketing Manager of the branch who prioritize to handle the brand awareness by merchandising collaterals, social media schedule posting and in charge on competitor’s check within the trade retail area.
I am thorough detailed oriented and organized. My customer service skills are truly remarkable.
San Sebastian College
Sales and Marketing Manager
• Monitor and provide strategic plan to increase sales and channels.
• Create social media content and manage the schedule postings
• Create monthly report and analyze data and statistics.
• Overall management of content on e- commerce site.
• In charge of ordering and organizing of brand awareness merchandising materials
• Able to conduct competitors checking report
• Able to conduct customer relation campaign and community engagement for the brand
SERVICE QUALITY MANAGER
• Achieved and meet standard operating procedure on service standard.
• Able to conduct training for employee development
• Able to handle customer feedback and make corrective action plan
• Able to conduct customer survey monthly to achieved service excellence
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.