Hello there I'm Laverna

From Culinary Maestro to Virtual Assistant Extraordinaire

Hello! I'm Verne,

I'm a hospitality and client service expert with four years of experience in delivering top-tier customer experiences. My background in service excellence has honed my skills in organization, communication, and problem-solving—essential qualities for providing seamless business support.

With expertise in executive assistance, lead generation, social media management, and graphic design, I help business owners streamline operations, optimize workflows, and enhance client relationships. Through intensive training and hands-on internships, I’ve developed the strategies and systems to keep businesses running smoothly and efficiently.

Let’s connect and take your business to the next level!

Laverna Marie Villaruz
Pasig City, Philippines
Freelancer
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My Skills and Competencies

Copywriting
Social Media Management
ON-PAGE SEO SPECIALIST
Data Entry
SEO Content Writing
YouTube SEO
Graphic Design
Customer Service

Certificates

GVA
SEO

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2016
Bachelor of Science in International Hospitality Management Major in Cruise line Operations in Culinary Arts (BSIHM-CLOCA)

Lyceum of the Philippines University, Manila

2019 - 2021
Bread Broth & Beyond
(Pantry and Bar Staff)

❀Assist chefs and kitchen staff with various food preparation tasks,
including chopping vegetables, preparing sauces, and portioning
ingredients.

❀Maintain cleanliness and organization of kitchen equipment, utensils,
and workstations to ensure a safe and hygienic environment.

❀Wash, peel, and cut fruits and vegetables as needed for meal preparation.

❀Assist with the assembly and plating of dishes, ensuring that they
meet our quality and presentation standards.

❀Follow all food safety and sanitation guidelines to prevent
cross-contamination and ensure food safety.

❀Help with receiving and storing deliveries of food and kitchen
supplies, checking for quality and accuracy.

❀Dispose of kitchen waste and recycling per our waste management procedures.

❀Perform other duties as assigned by kitchen management to support the
overall operation of the kitchen.

2018 - 2018
Grand Hyatt Manila
(Kitchen Helper)

❀Assist chefs and kitchen staff with various food preparation tasks,
including chopping vegetables, preparing sauces, and portioning
ingredients.

❀Maintain cleanliness and organization of kitchen equipment, utensils,
and workstations to ensure a safe and hygienic environment.

❀Wash, peel, and cut fruits and vegetables as needed for meal preparation.

❀Assist with the assembly and plating of dishes, ensuring that they
meet our quality and presentation standards.

❀Follow all food safety and sanitation guidelines to prevent
cross-contamination and ensure food safety.

❀Help with receiving and storing deliveries of food and kitchen
supplies, checking for quality and accuracy.

❀Dispose of kitchen waste and recycling following our waste management
procedures.

❀Perform other duties as assigned by kitchen management to support the
overall operation of the kitchen.

2017 - 2018
Hyatt at Olive 8
(Line Cook/Cold Kitchen (Intern))

❀Strategize, create, and execute an extensive array of chilled culinary
creations, spanning from vibrant salads to artfully crafted
charcuterie boards, delectable hors d'oeuvres, and indulgent desserts.

❀Ensure that every cold dish is meticulously prepared and presented to
meet impeccable standards of excellence in taste, quality, and
aesthetic appeal.

❀Collaborate closely with fellow kitchen team members to orchestrate
seamless service, particularly during peak dining hours, ensuring
efficiency and timeliness.

❀Uphold the pristine condition and organization of the cold kitchen
environment, meticulously tending to refrigerators, workstations, and
culinary apparatus.

❀Oversee inventory levels of cold kitchen ingredients and provisions,
taking proactive measures to procure fresh supplies as required, thus
ensuring uninterrupted culinary operations.

❀Adhere rigorously to stringent food safety and sanitation protocols,
fostering a hygienic and secure work setting.

❀Mentor and supervise junior kitchen personnel in the nuances of cold
kitchen methodologies and protocols, nurturing their growth and
proficiency.

❀Engage in collaborative brainstorming sessions with the executive
chef and kitchen team to conceptualize and introduce an innovative menu
items and seasonal specials, enriching the dining experience for
patrons.

2015 - 2015
YMCA OF THE ROCKIES SNOW MOUNTAIN RANCH
(Food Service Worker/Supervisor (Summer Work and Travel Program))

❀Assist with food preparation tasks, including chopping vegetables, preparing sandwiches, and assembling orders.
❀Serve food and beverages to customers in a friendly and efficient manner, ensuring accuracy and promptness.
❀Ensure the cleanliness and organization of dining areas, which includes maintaining the orderliness of tables, chairs, and condiment stations.
❀Manage cash transactions with precision and operate point-of-sale systems accurately.
❀Oversee the activities of other food service staff, including assigning tasks, providing guidance and training, and monitoring performance.
❀Ensure that all food service operations run smoothly and efficiently, coordinating with kitchen staff to maintain adequate inventory levels and timely food preparation.
❀Enforce company policies and procedures regarding food safety, cleanliness, and customer service, conducting regular inspections to ensure compliance.

My Services

Social Media Management

Creating, curating, and scheduling content across social platforms, engaging with followers, and analyzing performance d

Graphic Design

Creating visually appealing designs for digital and print materials, including social media posts, marketing collateral,

SEO

Optimizing website content, structure, and strategy to improve search engine rankings, drive organic traffic, and enhanc

Customer Support

Providing prompt and effective assistance to clients, addressing inquiries, resolving issues, and ensuring a positive ex

Lead Generation

Identifying potential clients, qualifying prospects, and using strategic outreach methods to generate new business oppor

Executive Assistance

Managing administrative tasks, organizing schedules, coordinating meetings, and providing high-level support to executiv


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pasig City,
Philippines


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