2013
Bachelor of Science in Business Administration Major in Marketing Management
Our Lady of Fatima University
More Info About Me
I am an experienced General Virtual Assistant and Social Media Manager with relevant skills in data entry, graphic design, social media management, and various personal assistance tasks. Before being a VA, I worked in a contact center for almost 7 years.
My Skills and Competencies
Graphic Designer
General/ Executive Virtual Assistant
Social Media Manager
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
Present
Freelancer
(Data Entry Specialist)
• Prepares data and proper categorization according to your specifications (e.g., alphabetically arranged, according to location, time modified, etc.)
• Creates spreadsheets and reports
2021
-
Present
Freelancer
(Graphic Designer/Content Creator)
• Write copy for social media posts
• Edit and proofread copy and content for all posts.
• Find and edit images for social media posting.
• Create content that focuses on increasing audience engagement.
• Create content that is fresh, engaging, and relevant to your audience.
• Create visual communications to convey messages in an effective and aesthetically pleasing manner
2021
-
Present
Freelancer
(E-commerce VA)
• Product and research-based tasks
• Product image editing
• Product listings
• Managing pricing and inventory
• Fulfilling orders
• Handling customer support
2021
-
Present
Freelancer
(Real Estate General Virtual Assistant)
• CRM/Database management
• Following up with past clients via email marketing
• Requesting reviews
• Marketing or Social media management
• Interacting with leads from social media platforms
2016
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2021
Concentrix
(Senior Support Specialist)
• Provide superior customer service by listening attentively to customers’ needs, reaching their issues, and ultimately achieving a resolution.
• Provided customers with over-the-phone assistance regarding software and/or hardware issues with the iOS and macOS line of devices.
• Following up with clients to ensure the problem is resolved.
• Managing multiple cases at one time.
2014
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2015
Teletech Cainta
(Technical Support Representative)
• Helped clients connect to the internet and troubleshoot email and internet connection problems.
2021
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April 2022
Dwyer Enterprises
(Social Media Manager)
• Social Media Weekly Analysis Report
• Competitive Analysis
• Scheduling content
• Develop relationships through social media platforms
• Track and analyze key metrics and then tweak the strategy as needed
• Set goals and plan out an extensive social media strategy
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Data Entry
Data entry is the process of entering and updating information into computer forms.