2012
Bachelor of Science in eCommerce Major in Entrepreneurial Management
Northern Leyte College
More Info About Me
"Quality performance starts with a positive attitude!"
My goal is to help your business grow. I have 7 years of working experience in the Business process outsourcing industry and have handled different accounts from Inbound and Outbound Sales, Customer Service Support, Retention, Chat and Email support too. I was also a Product Trainer for Samsung UK. I switched to freelancing because I am always up for challenges. I have helped businesses by doing cold calling, appointment setting, lead generation, and team management. I am very adaptable and quick to learn. I am also comfortable using some of the CRM tools. Your company's goal will only be my goal and I will do my best to contribute to your company’s success and get to where you want to be as a business!
My Skills and Competencies
Product or Webinar Trainer
Social Media Management
Graphic Designer
Data Entry
Content Creator
Lead Generation Expert
Business Development Specialist
Sales Development Specialist
Appointment Setter
Cold Caller
Certificates
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My Experience and Education
2022
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2022
Apptech System
(Live Trainer)
I conduct onboarding training and web development training for their new system
2022
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2022
Workhero
(Business Development Representative)
I generate leads and outreach to prospects and send an email and follow-up emails to set up appointments for the CEO
2022
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2022
Qlub - Australia
(Appointment Setter/Team Manager)
I helped the business set up appointments for potential Business Partners in Hospitality Industry by calling businesses. I initially started cold calling qualifying the business and exceeding their target so they decided to promote me 2 months after to handle an own team while doing appointment setting hitting my own target and helping my agents meet their targets with consistent training and mentoring.
2021
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2022
Full Potential Solutions
(B2B Merchant Support/Escalation Agent)
Helping an e-commerce company based in Boston, Massachusetts that sells furniture and home goods online with outreaching their supplier via emails and calls. Removing duplicate products on their website to helped their customers have a seamless online shopping experience. Handles escalated issues with their merchant partners that has issues with their product.
2018
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2019
Acabar Marketing Inc.
(Samsung UK, Product Specialist)
One out of 10 product specialist hired by Samsung UK to Upskill and conduct training and buzz sessions in the contact centers that sells their product over the phone. We helped the agents to be more comfortable in selling our products to ensure that their target sales every month will be met.
My Services
Testimonials
Filberto Pravan
Lara worked on lead qualification, generation, and appointment setting. She did a great job in particular in qualification and generation including trying different strategies, testing what works, and managing and training resources.
The contract ended due to a change in company strategy to move to field sales
Argisht (Gush) S.
"I hired Lara to help assist with our lead generation efforts. She quickly excelled and after surpassing her KPI's month after month she was promoted to a dual role focused on team leadership (team of 4 lead gen staff) and an SDR role for the sales team. Lara is hard working, a problem solver, and a quick learner. She is a pleasure to manage and work with. She has a great attitude and has been a perfect cultural fit in our business. "
Eric C.
"Lara was hired as an appointment setter for my team, I had the pleasure of mentoring and working with Lara throughout the term of her service. Lara’s time with us has been nothing short of spectacular, with her ability to not only quickly learn the product and required knowledge, but to also adapt quickly to difficult situations which require a pivot from day to day routine. Lara has delivered on our requests, and consistently met our target expectations and even more at times. Highly recommend Lara for anyone looking for an outsourced SDR/BDR/Appointment setter!"