2015
B.S. in Information Technology major in Network and Web Application
Bataan Peninsula State University
An IT with passion in Digital Designing
I’m an IT Graduate, with BPO experience as a customer service representative and Web Developer. Committed to the duties without any reservation that would fit my qualifications and further develop my talents and skills for continuous improvement. With excellent administrative and customer service skills. Eager and dedicated to providing exceptional virtual service.
My Skills and Competencies
Graphic Designer
Data Entry
SEO Web Developer
Certificates
×
![]()
My Experience and Education
2019
-
2021
Martin Call Center / Manage Virtual Services
(Web Developer / Customer Associate)
Website designing through WordPress
Photoshopped photos (mostly products) used for
the website.
Accepts outbound calls to schedule a service job
for a technical service company.
Respond to inquiries and provide basic technical
support
2016
-
2017
Genpact Services LLC
(Customer Service Associate)
Assist customers through outbound calls for banks.
Assist regarding their billing statement, charge tracking & basic credit
card information
Inquiry about loan or balance transfer
2015
-
2016
Sutherland Global Services
(Customer Service Associate)
Assist customers through outbound calls for online
shopping website.
Product-related, order tracking, refund & replace
assistant for customer
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Web Developer
Designing landing pages and adding features, like buttons, forms, and shopping carts, to make it interactive for users
Graphics Designer
Designing logos, illustrations, icons, and other visual elements that can be used for websites.