Business Administration
Polytechnic University of The Philippines
I am an aspiring freelancer and have been in the BPO industry for 9 years. My work experience was mostly exposed to international accounts - inbound calls.
Polytechnic University of The Philippines
Identify incident for safety team.
Answer queries about their healthcare insurance.
Assist US customers in filling their mail order prescription.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.