Blank Year
BSBA Marketing
Skill Power Institute
More Info About Me
People say that there is no replacement for experience, but our determination can surpass it. I might not have a prior experience with social media management but I am very much familiar with Facebook, Instagram, You-tube and Tiktok. I am willing to learn new things and I believe everything can be possible as long as you have the determination and courage in doing so.
Thank you for taking the time to review my website and I will appreciate it a lot if you will give me an opportunity to join your company. My previous job was in Call Center, where I handled customer service for more than 5 years. I know that it is a lot different but I am eager to learn new things that will help me improve my work performance and fit into the team that I will be assign to.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
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2023
Sutherland Global Services
(Supervisor)
Handled International voice account. Assisting customers for billing and basic technical issues. Assisting representative for knowledge base process and taking escalated calls. Handling basic admin task.
2017
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2019
Alorica
(Customer Service Representative)
Handled Telco International voice account, assisting customers over the phone with billing and basic troubleshooting concerns.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.