2007
BSBA Major in Banking and Finance
Partido State University
More Info About Me
I’m a Banking and Finance by profession. I’ve been in the BPO Industry for more than 16 years, and works into a different centers. My expertise is to help business grow by delivering a very satisfying customer service , sales, and technical support to their respective client across the globe .
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
01/18/2024
-
present
Ozarke Limited Liability
(CSR)
Provide email, chat and voice support for Lighting and Minimalist Furniture. Assist customer process order, follow up shipment, provide basic ts and set up for the product, returns and exchange , returns and refunds.
2018
-
2023
Transcosmos Information System Inc.
(CSR)
Provide support for Car Navigation Device - Assist Customer Billing Inquiry , Account Login|account set up , Device activation and basic ts .
2015
-
2018
Concentrix Philippines
(CSR)
Provide support Google . Assist cu with their google wallet , google play application , google play music and movies account. Accommodate inquiries for other google product such as google drive , Google Adwords and Google hardware.
2012
-
2015
Startek Philippines
(Technical Support Level 2)
Provide Technical support for Time Warner and Comcast . Assist customer with their cable , phone , and Internet service. Conduct advanced TS , create ticket for technician appointment and process device replacement . Upsell other services |products .
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.