Hello, I am Lance

What makes me more special

24, Graduate of Bachelor of Science and Information technology, pleasing personality, can work under pressure. With experience in data entry. Microsoft literate (word, excel, ppt) can do task under workforce analyst field.

As a General Virtual Assistant and Workforce analyst, I play a crucial role in optimizing productivity and efficiency in various settings. I expertise in managing tasks, coordinating schedules, and providing valuable insights for workforce planning makes me an indispensable asset to any team or organization. My ability to balance both the administrative needs of virtual operations and the strategic planning required for effective workforce management showcases my versatility and dedication to achieving operational excellence. My keen analytical skills and proactive approach ensure that tasks are completed effectively and in a timely manner, driving success and growth in the workplace.

Managing a Facebook presence effectively requires a combination of strategic planning, engaging content creation, and consistent monitoring of audience engagement. As a Facebook manager, I am responsible for curating and posting content that resonates with my target audience, fostering meaningful interactions, and maintaining a positive brand image.

Lance Andre' D. Serrano
Paranaque City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Data Entry
Content Creator

Certificates

General Virtual Assistance
Microsoft Digitized seminar and workshop
IP Addressing and Subnetting

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
Bachelors of Information Technology

Infotech Institute of Arts & Sciences

2022 - 2023
Dripdesk / Telrcom
(Workforce)

As a workforce analyst we works with human resources and management consultants to improve the operations within and customer experience provided by the company.As a workforce analyst, our job duties include developing staff schedules, collecting staff performance data and customer feedback data, reviewing and analyzing relevant data to identify problem areas, and preparing workforce analysis reports for company leadership to inform their policies and decision-making processes. Our work helps determine the allocation of staff and resources as well as recruitment and professional development strategies.

2021 - 2022
Infocom
(Customer Representative)

As a technical support at PLDT our job is to Identify, investigate, and resolve users problems with computer software and hardware. Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, and other technical or internet connection concerns.

2021 - 2021
St Peter life plan
(Data Encoder / Data Entry)

Responsible for inputting the correct data of the customers. My duties are to sort and process data for life plans. Perform a variety of administrative data tasks such as general data entry, accuracy verification, data interpretation and digitisation, data system maintenance and management, data backups, proofing and editing.

2018 - 2020
Robocash Finance Corp
(Branch Operation Specialist)

Responsible for supporting the daily operations of a financial branch. This includes providing excellent customer service, overseeing cash management activities, performing bookkeeping duties, and ensuring compliance with management policies and procedures.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Data Entry

Typing, English Proficien...

Let's work together !

I am available for freelance projects.
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Get In Touch

Address :
Paranaque City,
Philippines


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