2019
Bachelor of Science in Secondary Education( Major in Social Studies)
Mabini Colleges
More Info About Me
Licensed Professional Teacher and a Customer service professional with extensive experience in the BPO industry who is well-versed and dedicated to his job. With an outgoing, positive demeanor, demonstrated abilities in building rapport with clients, and an excellent team player. Concentrate on improving quality, speed, and process efficiency. Microsoft Office, Facebook Ads Manager, Amazon Product Research and Listing, and Lead Generation are some of my expertise.
My Skills and Competencies
Customer Service
Social Media Manager
Facebook Ads Management
Data Entry
Lead Generation
Amazon Product Research and Listing
Certificates
My Experience and Education
2021
-
2022
Loctek Inc.
(CSR- Email Support(Amazon))
Establishing client relationships, especially with Amazon customers, resolving customer difficulties, marketing goods & services, retaining requisite skills, reporting to managers, and referring unanswered questions to specialists.
2020
-
2021
Loctek Inc.
(Customer Service Representative)
Answer incoming calls from customers with inquiries on product orders and provide high-quality customer service for inbound calls and incoming customer contacts.
2019
-
2020
Tupperware Brands Phils.
(Branch Operation Specialist)
In charge of supervising and overseeing the operations of a store or business, ensuring smooth workflow and efficiency.
Managing budgets, setting monthly goals and objectives, and assessing workforce performance. Also, resolve issues and perform clerical duties.
My Services
AMAZON VA
Will help you conduct accurate product research to provide important information.
CSR- Chat and Email Support
A non-voice data entry and writing sort of customer care job done in a BPO setup through chat and email.
Customer Service
Provide quality customer support and assistance to help grow the customer and business relations.
Data Entry
Data entry is the inputting of data or information into an online database.
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Testimonials
Multiple Customer's Feedback for my Services
My service level has been widely praised by a number of customers. This is what our customers think about our service. We appreciate their comments very much and are happy that I provide quality services to them