Human Resource Management
Capitol University
Curious mind with a knack for turning ideas into impact. Driven by learning, fueled by creativity, and committed to meaningful results. I specialize in CRM management, lead generation, and administrative support, helping businesses streamline operations and grow efficiently. With a keen eye for detail and a commitment to quality, I ensure seamless customer relationship management, accurate data handling, and effective lead generation strategies. My goal is to provide clients with reliable, organized, and results-driven solutions that enhance productivity and business success.
Capitol University
- Streamline customer data, track interactions, automate workflows, and boost engagement with smart insights.
- Find, qualify, and nurture leads through research, outreach, and strategic campaigns.
- Keep operations seamless by managing emails, schedules, documents, and team coordination.
- Assist Netspend cardholders with account inquiries,
balance checks, and transaction details
- Troubleshoot and resolve issues with prepaid cards, direct
deposits, and mobile app functionality
- Educate customers on features like online account access,
budgeting tools, and cashback rewards
- Provide clear and empathetic communication to ensure
customer satisfaction
- Creating documents, maintaining databases and sending memos and emails.
- Coordinate freight shipments, dispatch drivers, and
manage delivery schedules.
- Manage payroll records, tax filings, and ensure compliance
with labor laws
- Maintain communication with drivers, clients, and vendors
for smooth operations
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Struggling to find quality leads for your business? My expert-driven solutions are designed to help you attract, engage,
Simplify Your Success with Smart CRM Solutions Managing customer relationships shouldn’t be complicated. My intuitive CR