2015
Bachelor of Science in Secondary Education (Major in Mathematics)
Batangas State University
Get to know me as a VA!
Hello, Lalaine here! I am a mother of 2 boys and currently residing in Cavite, Philippines - is now taking a new career path as a virtual assistant.
With 2 years of experience in the industrial company and 4 years of experience in the world of Business Process Outsourcing (BPO), I am proud to say that I am efficient in communication with foreign individuals and did excel in customer service/ technical assistance. I have honed my skills as an effective employee by always aiming for an excellent performance and output. Working harmoniously with everyone, I am reliable and quick to learn as I always make sure to manage my time effectively and finish works timely.
Let me take the hassle out of your day. I’d love to work with you!
My Skills and Competencies
Social Media Platform Expertise
Content Creation
Social Media Manager
Adaptability
Confidentiality
Data Entry
Certificates
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My Experience and Education
2020
-
2023
Labampa Packaging Supplies
(General Manager / Social Media Manager)
Overseeing all operations and business activities to ensure that we produce the desired results and are consistent with the overall strategy and mission of the business.
Responsible for driving the company to achieve and surpass sales, profitability, cash flow, and business goals and objectives.
2017
-
2021
Concentrix
(Operation Advisor)
Providing support and improving customer service experience of customers.
Working with management to ensure that business goals are met and operations are align with
the company’s objective.
2017
-
2017
Teleperformance
(Customer Service Representative)
Handling customer inquiries and complaints, documents and resolves conflict to
ensure customer satisfaction.
2015
-
2016
Harada Philippines Inc
(Purchasing Clerk)
Coordinating and placing purchase order with suppliers and ensuring timely
procurement of materials needed in production.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Data input and updating records up-to-date. Maintain databases to organize and store data effectively.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials.