2013
Ladderized Information Technology
Datamex Institute of Computer Technology
More Info About Me
Mabuhay! I'm Lailanie, with 7 years of experience in various industries. I'm known for delivering excellent customer service, achieving sales targets, and handling multiple tasks effortlessly. I take great pride in consistently exceeding expectations and delivering high-quality work. Currently, I'm seeking freelance opportunities to provide exceptional virtual assistance. With my dedication, attention to detail, and ability to thrive under pressure, I'm confident in my skills and ready to make a positive impact. In my free time, I enjoy cooking and finding solace in music. I look forward to delivering exceptional virtual assistance using my expertise.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2021
-
2023
Ascenders Business Services
(Collection Specialist)
•Reach out to clients to inquire about the reasons for their delayed payments.
•Regularly monitor and review newly endorsed accounts to identify outstanding debts owed by clients.
•Take necessary steps and follow appropriate procedures for addressing overdue accounts of clients.
•Initiate necessary actions or engage in negotiations to establish payment agreements with clients.
•Provide discounts to clients as an incentive to settle their accounts and maintain a positive credit status.
•Ensuring that you consistently achieve your daily collection goal on a daily basis.
2019
-
2020
ESBP COMPANY
(Admin Staff)
•Perform data entry and provide clerical support, which includes tasks such as mailing, scanning, and faxing.
•Assisting customers by addressing their inquiries through phone calls.
•Preparing initial quotations for clients, based on their product or service inquiries.
•Managing both electronic and hard copy filing systems.
•Sorting and distributing incoming documents to respective departments.
•Providing clients with updates on their outstanding balances and ensuring to follow-up on payment deadlines.
•Running company errands, visiting banks and government agencies on behalf of the organization.
•Schedule and coordinate meetings, appointments, and arrangements for managers.
•Submitting monthly reports to the manager.
•Conducting research and supplier sourcing to acquire the most competitive prices for company products.
•Ensure office supplies are adequately stocked for each department
2015
-
2019
Be Connected Management Services
(Cashier)
•Greeting customers warmly and with a friendly smile as they enter the store.
•Assisting customers with a focus on suggestive selling, especially for our latest arrivals.
•Maintaining a clean and organized sales area, including the cashier counter.
•Organizing merchandise by color, size, and print to accurately match item descriptions.
•Generating monthly supply reports for submission to the head office.
•Conducting weekly inventory assessments on items with high demand.
•Sending the daily sales report to the head office via email once the store has closed for the day.
•Guiding newly hired cashiers in familiarizing themselves with operating the POS system and other store equipment.
•Completing end-of-day transactions by using the Verifone terminal and point-of-sale (POS) system.
2014
-
2015
Ey-Si-Dyi Trading& Manufacturing Co.
(Data Encoder)
• Receiving and documenting all official documents, such as Sales Invoices, Collection Receipts, and Official Receipts.
• Regularly updating data by entering new information and removing unnecessary documents or files.
• Preparing administrative reports to be submitted to the managers.
• Organizing and categorizing documents based on years and in alphabetical order.
• Monitoring and tracking inventory of stocks and spare parts.
• Maintaining records of ongoing or completed work.
• Transferring data from paper to computer database system.
• Responding to customer inquiries, requests, and information needs.
• Performing scanning or photocopying of physical documents as required.
• Managing and preserving original copies of important documents.
• Handling incoming telephone calls.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.